Warranty Claim

WARRANTY CLAIM FORM

PRL Lighting LLC (“PRL”) warrants, to the original purchaser only, that Lustra products will be free from defects in materials and workmanship under normal and proper usage for a period of one (1) year from the date of purchase (please review the warranty below). Lustra products that exhibit failure due to defects in material and workmanship must be returned, shipping pre-paid, with a copy of the original proof of purchase to the following address:

Warranty Returns
c/o PRL Lighting
PO Box 8849
Calabasas CA 91372

Please complete the following information prior to shipment:

PRL-Lighting-Lustra50-LED-light-product

WARRANTY

PRL Lighting LLC (“PRL”), located at P.O. Box 8849 Calabasas Ca. 91372, warrants, to the original purchaser only, that this product will be free from defects in materials and workmanship under normal and proper usage for a period of one (1) year from the date of purchase. PRL Lighting’s obligation under this warranty is limited to replacing or repairing, at PRL’s option, products or parts determined by PRL to be defective in materials or workmanship. This parts and labor warranty is subject to the terms and conditions set forth below.

Terms and Conditions of Warranty

Notification of Warranty Claims All warranty claims must be submitted by the original purchaser via the online warranty claim form posted on www.prllighting.com and must include the date and proof of purchase of the PRL product.

Extent of liability This warranty is given to the original purchaser of the goods only and cannot be assigned, except with the prior written authorization of PRL Management. Subject to these terms and conditions, PRL will repair or replace, free of charge, any product or defective part provided that the defective product has been returned to PRL or its authorized agent, freight pre-paid. If any defective product has been superseded and cannot be repaired, replacement will be made with a current model of the same quality and equivalent function.

Exclusion of Liability This warranty does not cover any damage, defects or costs caused by: (1) modification, alteration, repair or service of the product by anyone other than PRL or its authorized representative; (2) physical abuse to, overload of, or misuse of, the product, or operation of the product in a manner contrary to the instructions accompanying the product; (3) any use of the product other than that for which it was intended; or (4) shipment of the product to PRL for service.

UNDER NO CIRCUMSTANCES SHALL PRL LIGHTING BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, DAMAGE TO OR LOSS OF EQUIPMENT, LOST PROFITS OR REVENUE, COSTS OF RENTING REPLACEMENTS AND OTHER ADDITIONAL EXPENSES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

ANY EXPRESS WARRANTY NOT PROVIDED HEREIN, AND ANY REMEDY WHICH, BUT FOR THE WARRANTY CONTAINED HEREIN, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW IS HEREBY EXCLUDED AND DISCLAIMED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM JURISDICTION TO JURISDICTION.

To obtain service or replacement of a product under this warranty, contact PRL Lighting LLC via email at www.prllighting.com and complete the warranty claim form to obtain authorization to return the product and shipping information. The product must be shipped, shipping pre-paid, to the address provided at the time of the authorization. PRL or its authorized agent will inform you if any repairs are required which are not covered by this warranty, or result in charges not already approved by you, prior to making such repairs.